The information stolen from the insurance giant includes names, birthdays, medical IDs, social security numbers, street addresses, e-mail addresses and employment information, including income data.
Anthem said that there is no evidence that credit card or medical information was compromised.
Formerly known as Wellpoint, Anthem (ANTM) is the second-largest health insurer in the United States. The company has retained the services of Mandiant, a leading cybersecurity firm, to help investigate the breach.
Anthem pledged to individually notify current and former members if their data has been stolen, and said it would offer free credit monitoring and identity protection services to affected customers.
"Anthem's own associates' personal information -- including my own -- was accessed during this security breach. We join you in your concern and frustration, and I assure you that we are working around the clock to do everything we can to further secure your data," CEO Joseph Swedish said in a letter to customers.
The insurer is the latest in a series of companies to suffer severe data breaches. Last year, hackers obtained credit card data for 40 million Target shoppers, as well as personal information -- including names, addresses, phone numbers and e-mail addresses -- for 70 million customers.
Records have also been stolen from Neiman Marcus, JPMorgan Chase (JPM), Experian, eBay (EBAY, Tech30) and Home Depot (HD).
Related: Why should we trust the Sony PlayStation Network ever again?
The Federal Bureau of investigation said that it was aware of the intrusion, and was investigating the matter. The FBI also praised Anthem's decision to quickly address the breach.
"Anthem's initial response in promptly notifying the FBI after observing suspicious network activity is a model for other companies and organizations facing similar circumstances," the agency said. "Speed matters when notifying law enforcement of an intrusion."
-- CNN's Simon Prokupecz contributed reporting.
CNNMoney (Hong Kong) February 4, 2015: 11:48 PM ET
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